Speaker
Beauty Spa China Annual Standards Conference
In August 2023, Arnaud Douilly was invited to speak at the Beauty Spa China Annual Standards Conference in Shanghai, where he shared his insights on the Michelin Guide’s criteria for awarding stars.
Founded in 1900, the Michelin Guide has become a global symbol of gastronomic excellence and a cornerstone of luxury hospitality. Drawing from his experience, Arnaud made connections between the requirements of the gastronomic industry and the wellness sector. His journey has shaped a strategic and operational approach focused on service excellence, making this conference a valuable opportunity to discuss the importance of delivering an impeccable customer experience.
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As a VIP instructor at the award ceremony, Arnaud emphasized the significance of quality service and adherence to industry standards within the wellness sector. His presentation aimed to strengthen the positioning of gastronomy in beauty salons in China.
