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Our experience

EXPERTISE SHAPED BY MORE THAN 40 YEARS OF EXPERIENCE

For more than four decades, Arnaud Douilly has held strategic positions in prestigious establishments, continuously refining his expertise in leadership, customer service optimization, and market analysis. He has also built strong capabilities in team training and development, while mastering operational processes and quality control.
 

These extensive experiences have led him to focus on consulting, where he now offers bespoke solutions to his clients. Through his interventions, Arnaud shares his practical know-how to ensure the highest quality of service.

Discover some of his most impactful past projects.

Speech by Arnaud Douilly at the Beauty Spa China Annual Standards conference

Speaker, Beauty Spa China Annual Standards conference

Cruise ship SilverSea Cruises

Obseration Audit, SilverSea Cruises

Lobby Lux* Hotel in China

Strategic Consulting, Lux* Hotel

Arnaud Douilly leading training for the Soul Spa Training Center

Training, Soul Spa

In their own words

“Arnaud Douilly’s reputation speaks for itself. In his pursuit of exceptional service, he demanded perfection from his team, all while maintaining a supportive and approachable demeanor. No detail escapes his sharp attention.”

Patrick Raingeard,

Executive Chef - Hôtel Cap Estel*****

France

Yacht de luxe en pleine mer

Discover all of our

bespoke services

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